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Managed Services

SLA-backed support for your systems, platforms, and operations — so you can focus on innovation.

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Ensure Operational Continuity. Scale with Confidence.

EWS provides end-to-end managed services across IT, cloud, DevOps, and cybersecurity. Our approach combines automation, transparency, and round-the-clock support to keep your operations reliable — so your team can stay focused on driving innovation.

  • Unified IT, cloud, and security support
  • SLA-driven performance metrics and reporting
  • 24/7 real-time monitoring and resolution
  • Flexible integration with enterprise toolchains (JIRA, ServiceNow, SolarWinds, etc.) Layout:

Why EWS for Managed Services?

ITSM-Aligned Delivery

We comply with enterprise delivery standards including ITIL, ISO/IEC 20000, and Six Sigma methodologies.

Unified Support Model

One team across infrastructure, security, operations, and applications — no silos, no delays.

Proactive, Automated Monitoring

Predictive analytics, auto-remediation, and AI-driven alerts to stay ahead of problems.

Business Continuity by Design

Disaster recovery aligned with ISO 22301 standards and proven high-availability models.

Our Managed Services Portfolio

We integrate seamlessly with your current stack — including JIRA, ServiceNow, Asana, SolarWinds, and more.

Comprehensive IT Operations

24/7 helpdesk, system monitoring, asset management, user support

Reliability & Continuity Services

Disaster recovery, failover systems, site reliability engineering (SRE)

Cloud, Security & DevOps

CI/CD pipelines, patch management, automation, SOC, vulnerability mitigation

Performance & Compliance Management

SLA reporting, database tuning, compliance checks, cost governance

Pair our services with tools that deliver speed, clarity, and automation.

Purpose-Built Tools to Fast-Track Your Digital Operations

Our product suite includes pre-built tools that help automate workflows, visualize data, and secure your systems. Whether you’re enhancing observability, embedding AI, or simplifying governance — our accelerators deliver value out-of-the-box

InsightBoard – Executive Dashboard & Analytics Platform

A centralized dashboard and reporting platform that helps teams visualize KPIs, align operations, and make faster decisions — all without custom development.

VerbaAI – Voice-Powered AI Assistant

Voice-powered access to systems, insights, and workflows — designed for hands-free efficiency, speed, and accessibility across field and frontline teams.

Safesight – Safety Intelligence with Computer Vision

Real-time safety intelligence that detects PPE violations, unsafe behavior, and restricted zone breaches using AI-powered video monitoring.

ObservoAI – Physical Environment Tracking with Computer Vision

Visualize how people move through physical spaces with anonymized tracking and real-time heatmaps — built for layout optimization, safety, and flow control.

Network Intelligence Platform

Visualize traffic, detect bottlenecks, and uncover hidden performance risks across your hybrid network — all in real time.

FormIQ – Document Intelligence & AI Extraction

Turn scanned forms, PDFs, and unstructured documents into structured, searchable data for automation, compliance, and faster workflows.

LeadIQ – Smart Lead Vetting Engine

Qualify, score, and route leads using AI — with signals from CRM, web activity, and firmographics to prioritize the best-fit prospects.

Labmind – Biomedical Imaging & Diagnostics Intelligence

AI-powered imaging and diagnostics intelligence built for labs and hospitals — streamlining analysis, reporting, and medical annotation.
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Let’s Simplify Operations and Maximize Uptime

Whether you’re scaling IT or replacing legacy support, our team can tailor a managed services model that meets your needs — and your SLAs.

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