ews

Telecom Reinvented with Intelligent Platforms

Accelerate launch cycles, streamline operations, and deliver exceptional digital experiences with cloud-native, AI-powered solutions.

Smart Telecom Begins with Smarter Software

Cloud-Native Platforms for Modern Telcos

EWS helps telecom companies transform into agile, digital-first organizations by modernizing backend systems and customer-facing platforms. From AI-enhanced workflows to integrated billing and CRM systems, our solutions improve operational speed, data visibility, and service outcomes—without disrupting existing environments.

Sector Challenges We Solve

Slow Time-to-Market for New Services

Cumbersome service configuration tools delay product launches and limit innovation.

Fragmented Customer Experience

Disjointed portals and siloed support systems result in inconsistent, fragmented customer journeys.

Legacy OSS/BSS Bottlenecks

Outdated back-office systems slow fulfillment and complicate cross-team collaboration.

Limited Visibility & Insights

Data locked in silos makes it difficult to monitor KPIs, usage trends, and churn risks in real time.

Where We Add Value

Cloud-Native OSS/BSS Platforms

Migrate from legacy to agile, API-ready systems for order management, billing, and service orchestration.

Self-Service Portals & App Interfaces

Build personalized, responsive customer portals that reduce support loads and improve experience.

AI for Churn Prediction & CX Optimization

Leverage usage, sentiment, and behavioral history to reduce churn and increase customer lifetime value.

Workflow Automation for Service Provisioning

Automate service activation, upgrades, and issue resolution using low-code platforms.

Unified Data Layer & Analytics Dashboards

Integrate touchpoints to power real-time performance reporting and executive decision-making.

CRM Integration & Journey Mapping

Link customer interactions across marketing, billing, and support to streamline engagement.

Software accelerators we’ve built for digital operations

These solutions were originally developed for meet industry needs. See how they can be tailored to your operational goals.

InsightBoard

To track user adoption and growth metrics

FormIQ

For smart intake forms, signups, and onboarding

LeadIQ

Early-stage sales intelligence for market targeting

Modernize your telecom platforms—from customer journeys to backend infrastructure. EWS enables smarter operations, lower churn, and digital growth.